Effective Stress Management for Managers

The content will be specific to each individual or group attending and their particular requirements but may include elements of the following:

	Understanding stress – what is it and how does it occur
	Identifying types and levels of stress
	The effect of stress on decision-making
	Defining organisational stress and its cost
	Recognising symptoms – physical, emotional and behavioural
	Measuring stress in the work-place
	Analysing the causes of stress – jobs, organisation, change, relationships
	Dealing with stress in the work-place – training, rewards, promotion, staff turnover, benefits, attitudes
	Devising a strategy to reduce stress
	The benefits of taking positive action
	Analysing stress cycles – daily, weekly, monthly, annually
	Managing tasks and time
	The importance of good communication and information management
	Noticing changing patterns of behaviour
	Analysing personalities and team stress
	Preventative stress measures
	Helping others – colleagues, subordinates, managers
	Implementing action – solutions to problems
	Effective stress management policies and procedures

Personal and Organisational Learning Outcomes

	Develop an environment that is free of the detrimental effects of stress
	A healthier work-place for employees
	Reduced absenteeism
	Improved morale of the work-force
	More efficient and effective decision-making
	Encourage ‘help each other’ attitudes
	Strategy that addresses the root cause of stress-related issues and implements preventative policies and procedures
	Improved team and individual performance