 | Why is evaluation of training and development
required? |
 | Who should carry out the evaluation? |
 | Establishing a framework for the evaluation of
training |
 | Linking training evaluation to
business results |
 | Defining goals and levels to
produce an evaluation matrix |
 | Selecting appropriate evaluation
measurement tools and monitoring mechanisms |
 | Designing questionnaires to gain
learner progress |
 | Gaining co-operation from
learners and managers throughout the evaluation process |
 | Analysing and presenting the
results of the evaluation |
 | Quantifying and expressing
training benefits in business terms |
 | Recommending amendments to future
training courses/methods |