 | The importance of good personal presentation |
 | Considering the audience, their profile and
tailoring the presentation/speech to meet their needs |
 | Dealing with nerves, using adrenalin to help
not hinder |
 | Identifying the type of presentation required |
 | Getting your message across |
 | The importance of good planning and preparation – know your subject |
 | Using prompts effectively without creating barriers between presenter and
audience |
 | Dealing with questions, handling objections and audience feedback |
 | Reading your audience before, during and after the presentation/speech |
 | Developing your own personal style of delivery |
 | Appropriate use of visual aids |
 | Projecting credibility through tone of voice and body language |
 | Presenting persuasively to achieve agreed objectives |
 | Improving confidence and professionalism |