TRAINING & EMPLOYMENT SERVICES

Find out how Adept helped a local company to become the first East Anglian taxi firm to be awarded Investors in People Accreditation here

Successful Selling

The content will be specific to each client, individual delegate and group, and their particular requirements, but may include elements of the following:

	Planning for success
	Engaging Key Performance Indicators
	Business Development & Action provoking systems
	Defining the sales process
	Using the telephone in the sales process
	Gaining product & service expertise
	Exploring and recognising ‘logical’ & ‘psychological’ buying motives
	Powerful & Directive questioning
	Active & passive listening
	Interpreting & analysing ‘implied, expressed & desirable’ needs
	Planning for & overcoming objections
	Presenting solutions
	Features and benefits
	Understanding and responding to body language
	Planning and initiating your closing
	The personal value pyramid of sales presentation
	Assimilating & feeding a decision makers ‘Thinking Process’
	Sustaining momentum & motivation
	Customer Relationship Management

Personal and Organisational Learning Outcomes

	Ability to strategically plan sales activities
	Definitive and structured approach to smart business development
	Improved sales growth through proven methodologies
	Optimises personal and organisational achievement and recognition
	Increased market share and brand awareness
	A two dimensional understanding of key success triggers
	New skills that galvanise motivation and commitment
	Opportunity to develop & elevate existing team

Send mail to rosobrien@adept-training.com with questions or comments about this web site.
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Last modified: October 12, 2004