 | Team development and relationships |
 | The benefits of good communication |
 | Characteristics of an effective work group |
 | Defining the team and its
structure |
 | Identifying communication
behaviours |
 | Analysing team roles – Belbin |
 | Situational leadership |
 | The importance of good listening
skills and effective communication |
 | Maximising communication skills
to get the best out of teams and colleagues |
 | Sharing information outside the
team |
 | Running motivated and productive
team meetings |
 | Identifying areas for further
team development & improving standards |
 | What are the organisation’s
objectives and what can team members do to meet the objectives |
 | Planning and setting future
short-term & long-term goals and objectives |
 | Setting action plans for personal
and team development – SWOT |